Operations & Data Analyst
About the Company
BON CHARGE is Australia’s fastest-growing wellness brand, offering the widest range of premium, science-backed products under one roof. Founded in 2017, BON CHARGE is a pioneering technology company dedicated to simplifying wellness by delivering innovative solutions that enhance sleep, recovery, beauty, and overall wellbeing. Named by LuxLife as Best Holistic Wellness Brand 2025 in Australia, BON CHARGE is committed to delivering premium experiences. Its mission is to simplify wellness, by offering the world’s best science-backed technology together on one platform. Our values are fulfilled by supporting more than 250,000+ athletes, doctors and other customers worldwide, who have chosen to drive tangible, positive changes in their lives. With a bold vision for continued global growth, BON CHARGE is building a world-class team based in our state-of-the-art Sydney CBD office.
About the Role
This role will focus on consolidating and interpreting operational, sales, and supply chain data to support smarter, faster, and more agile decision-making across the business. You will own the integrity of our item master data, track performance across key logistics and distribution partners, and play a critical role in aligning our sales forecasting with real-time supply and demand.
You’ll help build and maintain actionable dashboards and reporting frameworks that drive visibility across our end-to-end operation, from sourcing to last-mile delivery, while ensuring full compliance for our FDA-regulated products.
This is a key operational hire. The successful candidate will bring a strong background in data analytics across supply chain, logistics, inventory management & sales operations. You’ve likely worked with tools like Shopify, Excel/Google Sheets, BI, NetSuite, or similar — and you're comfortable translating data into insights that drive decisions.
Responsibilities
- Maintaining and improving our item master and product data accuracy
- Maintaining Supplier and 3rd Party Rate Cards
- Supporting weekly sales forecasts and demand planning cycles
- Monitoring inventory flow and fulfillment SLAs across global 3PLs
- Implementing, tracking and reporting key supply chain KPIs (e.g., OTIF, forecast accuracy, stock health)
- Ensuring operational compliance for our FDA-regulated product lines
- Building clear, insightful dashboards for commercial and ops teams
Key Requirements
- Australian Citizen or Permanent Resident Based in Sydney with the ability to work on-site five days per week
- 3–5 years’ experience in operations or supply chain data analysis
- Strong analytical skills with a deep understanding of sales forecasting, demand planning, and inventory management
- Proven experience managing and maintaining item master data with high accuracy
- Familiarity with logistics and fulfillment reporting (e.g. OTIF, fill rate, SLA tracking)
- Comfortable working with tools like Shopify, Excel/Google Sheets, NetSuite, Power BI, GA4
- Experience working with FDA-regulated or compliance-sensitive product data a plus
- Ability to distill complex data into clear, actionable insights for cross-functional teams
- Strong communication skills — able to partner with commercial, ops, and tech stakeholders
- High attention to detail and a bias for action
Nice to Have
- Experience in eCommerce, wellness, or DTC brands
- Knowledge of AI tools for predictive analytics, content performance, or data visualization
- SQL or basic coding knowledge for data extraction
Why Join BON CHARGE?
- Be part of a global wellness brand at a pivotal growth stage
- Work alongside passionate founders and a growing executive team
- Help build a data-driven marketing function from the ground up
- Opportunity to influence marketing strategy and business decisions at the highest level
- Competitive salary package and strong career growth potential